Emotional Intelligence in Healthcare Leadership

Abstract

Effective leadership is important in team management and the delivery of services in healthcare. Healthcare services work in a team that requires inter-team, intra-team, inter-department and effective communication with the hospital administration. It requires leadership with healthcare providers like paramedics and allied health workers. Different teams have conflicts and require motivation for better service delivery. The gap is evident in healthcare leadership in Pakistan. We do not have formal teaching and training in healthcare in emotional intelligence (EI). EI helps a leader understand, engage, and motivate a team.  A leader’s EI skills have an important role in setting organizational culture. In the year 2022, this gap exists in health care regulations and accreditation bodies.